Returns & Exchanges

At Cozy Earth, we are committed to your comfort and offer a 100-night sleep trial to ensure you love your products. If you are not completely satisfied, we provide easy returns and exchanges on all eligible items within 100 days of purchase.

Return Process

• 1.
  Start Your Request

  Visit our online returns portal and enter your order number and shipping zip code to begin the process.

• 2.
  Select Your Items

  Choose the specific items you wish to return or exchange and select the reason for your request to generate a prepaid shipping label.

• 3.
  Pack and Ship

  Securely pack your items in their original packaging if possible, attach the prepaid label, and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse receives and inspects your return, we will process your refund to your original payment method or ship out your exchange within 5-7 business days.